Steps to Resolve Your Tax Problems

If you have never been a client of ours, the first step is to schedule a confidential, no-obligation, free consultation. At this meeting, an experienced tax resolution professional will evaluate your situation and discuss the available options for resolving your matter. This generally takes about 45-60 minutes and is free. We ask that you have available all recent notices and correspondence from the IRS and/or State available during the initial consultation. 

Retain Our Firm

At the end of your consultation, and if selected as a good “fit” to work with our firm, you will have the opportunity to retain us as your tax representative. This will require you to sign an Engagement Letter and make financial arrangements in order to pay for our tax resolution services. Once retained, we will obtain your IRS transcripts and Record of Account so we can best evaluate all of your settlement options. 

We File a Power of Attorney with the IRS and State

Filing the power of attorney will provide you with immediate relief because from this point forward, the IRS will be required to contact us instead of you. If an IRS representative should happen to contact you, all you need to do is provide our contact information, and politely request that he or she contact Resolution Tax Services at 505-353-9610 directly. Also, at this point, we will seek a collection hold (no enforced collection) on your account that will pause collection activity. A separate POA will be required for any state problem you have retained us for as well.

Start The Tax Resolution

You will be assigned a licensed case manager who will be in charge of your case. Together we will develop a phased strategy for resolving your case and advise you on what steps to take for the most effective resolution. Your case manager is available to you by direct dial phone, individual e-mail, or in person by appointment.  

IRS Compliance

Generally, before any negotiation/settlement will be accepted by the IRS, you must be in tax compliance. Tax compliance means that all past due and delinquent income tax returns must be prepared and filed. Tax compliance also means you have to be current on your quarterly estimated income tax payments and/or you must be withholding at the correct rate if you are a W-2 wage earner. Your case manager is experienced in what must be done to achieve compliance and will advise you accordingly. If you cannot furnish records necessary to prepare your taxes, Resolution Tax Services has developed methods, in accordance with IRS regulations, for completing past due tax returns in order to get them filed immediately.  

Your Responsibilities

Clients who successfully resolve their tax matters have the following traits in common:

  • They view the relationship with us as a collaborative one.

  • They view tax resolution as a “project” that requires cooperation.

  • They follow through, on a timely basis, with our requests for information and documentation.

  • Clients who achieve stated resolution goals return our phone calls and emails and stay in contact with us throughout the duration of their case. 

Tax Settlement Negotiation

We will propose a plan of resolution to the IRS and/or State that you can live with and fulfill. We strive to obtain the best (lowest) settlement for you under the law. It is rare, however, that a proposal is accepted right away. Through diligence, persistence, and follow-up our knowledgeable staff will monitor and provide additional information to the IRS as needed and will continue to negotiate your proposal until a resolution is achieved.  

Tax Resolution Reached

We will review the final resolution of your case by the IRS and/or state to make sure it is as agreed upon. 


Finally, you will be advised on what you must do in order to succeed with your resolution and avoid future tax problems.

What to Expect When Resolving Your Tax Debt

Many of our clients are interested in knowing two things: 

  1. Can you settle this for less than I owe; and

  2. How long will this take? 


Upon retaining our firm to resolve your tax issue, some of the relief will be immediate and some come over time. It is important to recognize that IRS problems didn’t come about overnight and can take time to resolve. The good news is that generally, once you retain us, you won’t have to meet or speak with the IRS while we are representing you. This alone provides you with immediate relief.

Depending on your unique situation and the resolution plan we decide to pursue, it can take anywhere from 30 days to 18 months (or longer) to achieve tax relief and resolution. The amount of time it will take to complete your case depends on the amount of your tax liability, the complexity of your case, and your individual facts and circumstances.

The first step to permanently resolving your tax problem is to schedule a Free, No-Obligation Case Evaluation by calling 833-StopIRS. We look forward to discussing how we can help you to put an end to your tax issues and get your life back on track.